You are purchasing acustom-made, digital photo editof your pet. Our designers will expertly add festive outfits and cozy holiday backgrounds to your photo to create a realistic and magical Christmas portrait. You will receive a high-resolution digital file via email—no physical item will be shipped.

We guarantee delivery of your first draft within 48 hours after you upload your photo. The speed is part of what makes us the best choice for last-minute Christmas gifts!

For the best results, please upload a clear, high-quality photo of your pet:

• Good, natural lighting is best.
• Please make sure your pet's face is clearly visible.
• Avoid blurry or dark photos.

Our designers work magic, but they can't improve a low-resolution image.

We stand by our quality with a100% "Looks Real" Guarantee. If you aren't thrilled with the first draft, we includefree revisionsto adjust the details. We will work with you until you are completely happy with your portrait!

No.This is a key difference. While others use automated AI filters that often look fake, our portraits are hand-edited by a skilled designer. This means we custom-fit each sweater, hat, and background to your specific photo, adjusting lighting and shadows for a realistic and seamless finish.

The high-resolution file we send you is perfect for:

• Printing and framing as a gift.
• Creating your own custom Christmas cards.
• Sharing on social media to impress your friends and family.

Yes! To ensure you receive your portrait in time for Christmas, we recommend ordering byDecember 23rd. This gives you plenty of time to get it printed. After this date, we cannot guarantee pre-Christmas delivery.