Find answers to our most frequently asked questions.
FAQ's
How does it work?
It’s super easy! Just choose your preferred art style, upload a photo of your pet, and place your order. Our artists will create a custom artwork and send you a preview before printing. Once you approve it, we’ll print and ship it right to your door!
What kind of photos should I upload?
Clear, high-resolution photos work best. Make sure your pet is well-lit and facing the camera. The more detail we can see, the better your final artwork will look!
How much is shipping? Where do you ship to?
We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you! We'll be sure to send the correct plug type for your country, too.
Can I include more than one pet in the artwork?
Yes! We offer multi-pet designs – just select the number of pets you'd like when ordering. Each pet is lovingly illustrated to match their unique look and personality.
Can I make changes to the artwork?
Absolutely! We send a preview for your approval before printing. You can request minor edits to make sure it's perfect.
Do you only do dogs and cats?
Nope! We love all pets – birds, bunnies, reptiles, even horses. If you love them, we’ll draw them.
Orders
FAQ's
How long does it take to receive my order?
Artwork previews are usually sent within 3–5 business days. Once approved, printing and shipping typically takes 5–10 business days, depending on your location.
Do you ship internationally?
Yes, we ship worldwide! Shipping times and costs may vary based on your country.
Can I order just the digital file?
Yes! If you prefer to print it yourself or use it online, we offer high-quality digital downloads.
Still have questions? Contact us on our contact page